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Assertive Communication How to Get What You Need

Assertive communication allows people to express needs, thoughts, and feelings honestly and directly without violating the rights of others. Acting assertively enables people to:

Stand up for their rights, while respecting the rights of others.

Express personal needs, values, concerns and ideas in direct and appropriate ways.

Establish and maintain meaningful, productive personal and professional relationships.

Have self-respect and gain respect from others.

Maintain a positive attitude.